Before Your Visit

1. Please arrange for prior eye doctor records to be sent to our office for our review prior to your visit. Keep in mind it can take up to 30 days for some offices to send the records. You may need to sign a record release from the other office.

2. Please have your medical insurance cards available to bring to your appointment.

3. If your insurance has changed, please call us at least 1 week prior to the date of your appointment to update your insurance information.

4. If you require an insurance referral, please contact your primary care doctor’s office to issue an insurance referral to our provider at least 1 week prior to the date of your appointment.

What to Expect During Your Visit

Prior to your first visit, we will review all medical records received. This will help us understand the reason for your visit, gather crucial medical and ophthalmic history, and provide continuity of care. If you had any imaging or tests done at the previous eye care provider’s office, it is helpful to request those sent to our office for our review as well.

Your visit will start with the check-in process. As a new patient, we will be verifying your insurance information, scanning your identification and insurance cards, and asking you to sign and acknowledge our office policies. Co-payment is expected on the day of your appointment.

One of our technicians will then get started with the exam, which involves checking your glasses, your vision, doing preliminary testing, and any imaging testing that may be required depending on the reason for the visit.

You will then see the physician, who will examine your eyes, explain to you your diagnoses and any plans of action. You will also have the opportunity to ask your questions and ensure you have a thorough understanding of your eye health. Depending on the plan, you may be checking out for a follow-up appointment, or you may receive a phone call from one of our staff to schedule a procedure or surgery.

Please bring with you on the day of your visit:

Your identification and health insurance cards

Your current glasses and/or contact lenses (unopened pair)

A good pair of sunglasses

Any over-the-counter or prescription eye drops you use

A list of current medications, allergies, and prior surgeries

A driver if necessary, as your eyes may be dilated for the examination

A form of payment; copay is due on the day of the appointment

Any medical records or other relevant information